Laundry takes time you probably don’t have. Sorting, washing, drying, folding, and that’s before the trip to the laundromat. Laundry pickup and delivery cuts most of that out. Your clothes are collected from your door, cleaned, and brought back ready to wear.
Here’s how the process works with The Care, step by step, and what to know before you book.
Why More Singaporeans Are Switching to Pickup & Delivery
Doorstep services have become part of everyday life in Singapore, from groceries to meals. Laundry is following the same path.
Skipping the Trip to the Laundromat
Long work hours leave little room for chores. Carrying heavy bags to a laundromat, waiting for machines, and coming back to fold everything can easily take up half a weekend.
With pickup and delivery, that time goes back to you. You book a slot, hand over your laundry, and get on with your day.
Not Just for Busy Professionals
The service suits anyone who wants to save time and effort, including:
- Families with young children and endless piles of clothes
- Seniors who find carrying laundry bags tiring
- Anyone without space for a washer or dryer at home
- People who simply prefer to spend their weekend elsewhere
How Laundry Pickup & Delivery Works, Step by Step
The whole process takes four simple steps, and you only need to be involved in the first one.
Step 1: Book Your Pickup
Book through WhatsApp or The Care’s online order portal. Choose the service you need, such as wash & fold, dry cleaning, or ironing, then pick a collection slot that suits you.
Step 2: Collection at Your Doorstep
The Care’s team collects your laundry straight from your home or office. No need to head out or carry anything.
Step 3: Processing at The Care’s Facility
Your items are cleaned based on the service you chose. Everything goes through a quality check before it’s packed for delivery.
Step 4: Delivery Back to You
Your clean laundry is delivered back to your door. The standard turnaround is 5 to 7 working days.
What You Need to Know Before Booking
A few practical details help your first order go smoothly.
Free Delivery Threshold
Pickup and delivery are free for orders above $60. Smaller orders can still be collected and delivered, with an added delivery fee.
Areas Covered Across Singapore
The Care offers island-wide pickup and delivery, so the service is available wherever you are in Singapore.
What If You’re Not Home?
You don’t need to be home for every pickup or delivery. Depending on where you live, common options include:
- Leaving your laundry bag with a concierge, guard or reception
- Arranging a family member or housemate to hand it over
- Rescheduling to a slot that works better for you
Let the team know your preference when you book, so they can plan around it.
Book Your First Pickup with The Care
Getting started takes just a few minutes, with no complicated setup.
Simple Booking, No App Download Needed
There’s no app to install. Just send a WhatsApp message or book through the online order portal, and the team will confirm your slot.
Combine With a Subscription for Regular Pickups
If you send laundry out every week, a subscription plan may work out better. Plans include regular pickups and delivery, so your laundry runs on a set routine. Check out The Care’s subscription plans to find one that fits your household.
Frequently Asked Questions
How does laundry pickup and delivery work?
You book a slot, The Care collects your laundry from your door, cleans it at its facility, then delivers it back to you.
How do I book a laundry pickup?
Book through WhatsApp or The Care’s online order portal. Choose your service and a collection slot that suits you.
How much does pickup and delivery cost?
It’s free for orders above $60. Orders below that can still be collected with an added delivery fee.
How long does it take to get my laundry back?
Standard turnaround is 5 to 7 working days.
Do you cover my area?
Yes. The Care offers island-wide pickup and delivery across Singapore.
Do I need to download an app?
No. Booking is done through WhatsApp or the online order portal.