With our subscription plan, you have the flexibility to schedule your usage accordingly to the four FREE pickup and delivery included. You have the same convenience if you choose to drop off/pickup your items at our outlet. Additionally, you also have the option to utilise all 24 pieces in a single order if you prefer. 

If you choose to drop off and pickup at outlet, please do so during our outlet’s opening hour. 

You can easily schedule your preferred dates directly through your account on our order portal or app. It will automatically suggest the earliest return date possible for your laundry. 

You don’t need to arrange a fixed quantity per batch and it can be adjusted according to your needs. However, please plan each batch according to your subscription’s plan quota. 

We will count the extra pieces as additional ala carte per piece. However, all subscription customers will receive a special 20% discount off for any extra pieces during their subscription period. 

Yes! Complimentary hangers are included as part of your subscription plan when you purchase Wash and Iron, Ironing, or Dry-Cleaning subscription. Additionally, we will also provide complimentary hangers for items that requires a hanger. 

Please note that Wash and Fold, Bedding Sets, or Home Items subscriptions will not be provided a complimentary hanger. 

Our default ironing process does not include starch. However, starch ironing is available upon customer request.  

Yes. You will be able to stop the subscription at any time, but please do take note that if you choose to cancel your subscription before the month ends, refunds cannot be issued for the remaining unused portion. There are no minimum months required to start a subscription with us. 

Please notify our Customer Service prior to the next renewal/billing cycle for any cancellations to your subscriptions, as renewals are processed automatically by our system. 

The renewal date of your subscription will be the same date your subscription first started. Our system will automatically send the renewal notice to your registered email a few days before the renewal date. The renewal payment will be automatically processed by our system, using your preferred payment method. 

Should you prefer to renew manually, we will send the renewal invoice and detailed payment instructions directly to your WhatsApp. 

You are able to pause your subscription at any time and continue depending on your preferred duration. The date your service resumes will be your next pickup date. Please take note that you are only able to pause your subscription for a maximum of 30 days.